Frequently Asked Questions

• I'm a little skeptical about making a large purchase over the Internet. How do I know that Australian Diamond Centre is a reputable seller of diamonds? How long has the company been in business?
  We are members of the Jewellers Association of Australia.

  ADC has been online since May 2004. We have helped thousands of customers find the diamond of their dream

  If required we offer a third party diamond Validation and Escrow service

• Where are the offices of Australian Diamond Centre located?
  Our offices are in Melbourne Australia. We are one of the nation's premier diamond and jewellery e-tailers. We have a data base of over 50,000 loose diamonds and hundreds of jewellery styles..

• What form of payments do you accept?
  We accept all major credit cards, American Express, VISA,& MasterCard We also can accept wire transfers directly to our bank and details are supplied on request.

• Do you accept payment by check/money order?
  Yes we do, but please note goods are only placed on hold prior to shipping once checks are cleared,

• Can I use more than one credit card for payment for a single order?
  Yes we are able to split the total charge into 2 cards.

• Do you offer discounts or do you ever have sales?
  We do not offer any additional discounts, but if you believe you have found a better deal elsewhere then ask the consultant for procedures to inplement our PRICE MATCH policy.
• We have regular SALES, come often to check them out

• Do you sell Conflict Diamonds?
  No, we do not sell them and make every effort to ensure that we do not.Australian Diamond Centre is committed to working with suppliers that abide by the Kimberly Process Act that guarantees that each and every single purchase is documented as a diamond from a legitimate source and is conflict-free.